310 D Kennedy Drive
Capitola CA 95010
(831) 464-7369 Office
(831) 464-7375 FAX

December 6, 2001

Concretenetwork.com
Attn: Jim Peterson

Dear Jim:

If you will recall, I am that two-fingered typist who found your web site one night, three months ago and emailed you with questions. To my surprise, you answered me the following day. I knew immediately after speaking with you that I was dealing with a man as passionate about his work as I am. As a concrete contractor I had been wrestling for some time with extremely limited knowledge of how to utilize the web to my businesss advantage. I feel very fortunate that you were there to guide me down that blind alley.

In a matter of days you had me up and running with my own domain name and web site. I cant tell you how rewarding it is for me to finally be able to present my product to the world. I can now give contractors, architects, and prospective clients a place to go view our work. This is such a time saving tool for me because I used to drag samples and portfolios all around the Bay area.

One thing I did not expect is the dozens of emails from around the world. Not only are homeowners contacting us, but architects and other contractors as well. In the past three weeks, we have looked at eighty thousand dollars worth of potential work generated solely from Concretenetwork.com and the web site. I have signed contracts for thirty-six thousand dollars. This has all happened so fast, I have not even had time to print the web site on our business cards. I have had to hand write them. For example, our new customer who found us on Concretenetwork.com introduced us to her architect. I could not have picked a better design to showcase our applications. That architect, in turn, has expressed a desire to work with us on other projects.

I would like to thank you and your staff for your dedication, efficiency, and accessibility. In the dozens of times I have dialed your toll-free number I have yet to leave a message with a machine. There has always been someone available to assist me. It is a pleasure working with a company of your caliber. I cant wait to see the new, innovative ways you will come up with to connect the customer to the contractor. If you have someone interested in advertising with you who is reluctant to do so, please have them contact me so I can assure them that the benefits are unlimited, and that I can share with them all the wonders I have experienced through Concretenetwork.com.

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